7n77 Privacy Policy — Your information is secure with us

1Introduction

7n77 is an internationally licensed online gaming platform. We believe gaming should be not only enjoyable but safe — and protecting your personal data is one of the core pillars of that safety.

This privacy policy clearly outlines what data 7n77 collects, how it is used, who it may be shared with, and what control you have over your own information. We want you to use our platform with full confidence and clarity.

This policy has been written in plain English with our Bangladeshi users in mind. If you have any questions, reach out to our support team — we're always happy to help.

2What Data We Collect

7n77 collects two types of data — information you provide directly, and information collected automatically when you use the platform.

3How your data is used

7n77 uses your data for specific, defined purposes only. We never use information beyond what is necessary. Below is a list of the primary uses:

• Account Management: To verify registration, login, and account security.
• Payment processing: To process deposits and withdrawals securely.
• Identity verification (KYC): To fulfill legal obligations and prevent fraud.
• Customer Support: To respond to support requests and resolve issues.
• Security monitoring: To detect and prevent suspicious activity.
• Responsible Gaming: To monitor gaming activity and offer support where needed.
• Legal Compliance: To comply with licensing authority requirements.
• Service improvement: To analyze and enhance your experience on the platform.

With your consent, we may send you promotional offers, bonus updates, and special event notifications. You can unsubscribe at any time if you no longer wish to receive these messages.

4Data sharing policy

7n77 never sells or rents your personal information to third parties for commercial purposes. However, certain data may be shared in the limited circumstances outlined below:

• Payment providers: Necessary data is shared with payment partners such as Mobile Banking, Nagad, Rocket, or banks to process transactions.
• Identity verification services: Data may be shared with authorized verification services to complete the KYC process.
• Legal Obligations: We are required to disclose data when legally mandated by courts, regulatory bodies, or law enforcement authorities.
• Fraud prevention: Information may be disclosed to relevant authorities in connection with money laundering or fraud investigations.

5Data retention & duration

7n77 retains your data only for as long as necessary. All information is kept secure while your account is active. Even after account closure, certain data may be retained for a specified period to meet legal obligations.

• Account information and KYC documents: minimum 5 years after account closure.
• Financial transaction records: up to 7 years as required by law.
• Gaming activity logs: typically 2 years.
• Marketing consent data: 3 years after unsubscribing.
• Cookie Information: Retained until session end or cookie expiry, whichever comes first.

Once the retention period ends, data is securely deleted or anonymized.

6Cookie Policy

Cookies are small text files stored in your browser. 7n77 uses cookies to ensure platform functionality and enhance your experience. The cookies we use include:

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics cookies: To understand how the platform is used and improve our services.
• Marketing cookies: To show you relevant offers — you can turn these off at any time.

A cookie consent notice is shown on your first visit to the platform. You can manage cookies at any time through your browser settings.

7Your Data Rights

7n77 respects your data rights. You have the following rights — to exercise any of them, please contact our support team:

• Right to access: You can ask us what data we hold about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to data portability: You can request a copy of the data we hold about you.
• Right to Object: You can object to marketing communications at any time.

8Minor Protection

7n77 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process data from minors. Age is verified at registration, and KYC documents may be requested if there is any doubt.

If we are informed that a minor's data has been collected inadvertently, we will immediately close the account and delete the data.

9Security measures

7n77 uses industry-standard security technology to protect your data. No system is 100% secure — but we are committed to maintaining the highest level of protection.

• 256-bit SSL/TLS Encryption: All data is transmitted through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Regular security audits: Regular audits are conducted by independent third-party experts.
• Penetration Testing: Penetration testing is conducted to identify potential vulnerabilities.
• Firewall & DDoS protection: Server-level attack prevention measures are in place.
• Staff Training: All staff who handle data are trained in privacy and confidentiality.

In the event of a security breach, we will notify affected users within the legally required timeframe and take immediate steps to resolve the issue.

10Policy changes

7n77 may update this privacy policy as needed. Any changes will be reflected on this page with a revised date. For significant updates, we will notify you via your registered email or through a notice on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

11Contact

For any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team will respond to your message as promptly as possible.

To submit a data rights request, email us with the subject line "Data Rights Request" from your registered email address.